Management reserves the right to amend or alter prices, sites and these terms and conditions at any time without notice.

1.0 A valid form of identification may be required at the time of check in

1.1 Sites and cabin preferences are not guaranteed and may be altered at any time prior to your arrival

1.2 You must be 18 years of age to stay with us if you are not accompanied by a parent or guardian

1.3 Standard prices are based on 2 persons.  Additional charges apply for bookings of three persons or more for both adults and children

1.4 Infants (1 and under), child (2 to 17), adults (18 and over)

1.5 All guest will be required to fill out a guest registration form prior to or upon arrival.  Failure to do so may result in non-acceptance of your reservation

1.6 Guest must abide by all park rules and conditions and reasonable requests from park staff

1.7 Any non-adherence to section 1.8 may result in cancellation of guest’s bookings and or evictions with no refunds given

1.8 A valid credit card, deposit or pre-payment is required for all bookings to secure your reservation with us.  Guests who sign the registration form shall be deemed responsible to pay for all room/site costs will be paid prior to departure.  The park may also deduct any outstanding fees, damages, charges etc from their given credit card.  Any payments not able to be recovered directly from guest will be referred to a debt collection agency with the cost of the collection being added to the debt to be collected

1.9 All bookings require a credit card for security

1.10 Caravan Park or Park Management will not be held responsible for, or liable to compensate, loss, theft, or damage to personal property on, or brought into the accommodation/site or in the immediate vicinity of the accommodation/site

1.11 Personal information may be collected and used for direct marketing purposes

1.12 The number of guests on the sites or in the accommodation at any one time shall not exceed the number of guests declared on the booking information.  Should conditions in 1.14 be breached extra costs and evictions may be incurred in line with park pricing

1.13 Occupancy is granted only under the acceptance of the above mentioned termed and conditions in accordance with the park rules which are subject to change without notice.   Management reserves the right to terminate the occupancy due to any breach of the above

1.14 Reception hours are from 9am to 4pm

1.15 Check in time is after 2:00pm with checkout being 10:00am.  If you require a late check out, please contact reception to request a suitable check out time (subject to availability).  Charges may apply

1.16 Noise must be kept to a respectable level at ALL times and limited after 9:30pm

1.17 No open Fires

2) Minimum Stays

2.0) Minimum length of stays apply during seasonal periods

3) Payments/Deposits

3.0) A deposit is required to secure each booking.  Bookings will not be guaranteed or confirmed without a full deposit.  Reservations are not confirmed until said deposit is paid and may be cancelled at any time

3.1) The credit card on file will be held as a security for your reservation.  The card provided may be used for any applicable fees and charges arising from these terms and conditions unless an alternative valid card or method of payment is provided upon check-in

3.2) Peak Period deposits may differ from off peak and may result in the booking being paid in its entirety prior to arrival

3.3) A deposit of 50% of the Tariff of booking must be paid.  (bookings are not secured unless this is paid)

3.4) The balance of the booking will be payable at or prior to check in

4) Cancelations/Amendments, Refunds & Guests Credits

4.0) For cancellations made within 24 hours of booking arrival date, the guest will forfeit their 50% deposit 

4.1) Should you wish to depart early due to weather conditions or any other reason, tariffs and deposits paid are not refundable

4.2) Park management reserves the right to refuse entry into the park for any reason we so determine in our discretion

4.3) Guest have no ownership rights over the site/cabin and in no circumstances can sublet

4.4) Our standard terms and conditions for bookings will still apply should you wish to cancel due to weather events

4.5) All cancellation to do with third party websites must be directed through them

5) Pets

5.0) Pets are only allowed on the park for tourist caravan site bookings

5.1) Pets must be accompanied by their owners at all times with all dogs being on a leash when on park grounds

5.2) NO PETS permitted inside cabins/villas. No bookings will be accepted in this accommodation with a pet.  If a pet is found in one of the cabins/rooms you will be asked to leave with no refunds or credits give.  You will also be responsible for any damages or extra cleaning fees

5.3) Guests are liable of any damages caused by their pets and will be charged accordingly

“I acknowledge that I am a tourist and I am entering Gunna Go Holiday Park for holiday purposes only. Gunna Go Holiday Park is not my principal place of residence”.